Terms of Service

Terms for Parental Control Services

These Terms of Service govern your use of ChildPulse, a parental control and child safety application. Please read them carefully.

Last updated: December 2024

Agreement to Terms

By creating an account or using ChildPulse, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services. You represent that you are a parent or legal guardian with authority to consent to monitoring of minor children.

ChildPulse is operated by SafeNest Technologies Ltd, a company registered in the United Kingdom.

Core Terms

Eligibility & Responsibilities

Key terms governing your use of ChildPulse parental control services.

Eligibility & Account Creation

You must be at least 18 years old (or the age of majority in your jurisdiction) and a parent or legal guardian to create a ChildPulse account. By creating an account, you confirm you have legal authority to consent to monitoring of the children you add to your family group.

Parental Consent & Child Privacy

You represent that you are the parent or legal guardian of any child whose device you monitor. You consent on behalf of your child to the collection and use of their data as described in our Privacy Policy. You agree to inform your child about monitoring in an age-appropriate manner.

Permitted Use

ChildPulse is designed exclusively for lawful parental monitoring of your own minor children. You may not monitor adults without explicit consent, monitor children not under your guardianship, or engage in surveillance that violates applicable laws. Misuse results in immediate termination.

Important Disclaimers

Monitoring Features

Understanding the limitations of our safety features.

Location Tracking

GPS accuracy varies by device, network, and environment. Not a sole safety measure.

Content Filtering

No filter is 100% accurate. Some content may be incorrectly blocked or allowed.

Safety Alerts

Not a substitute for emergency services. Contact local emergency services.

Important Notice

ChildPulse is a monitoring tool to assist parental supervision, not replace it. Always maintain open communication with your children and use multiple safety measures. In any emergency, contact your local emergency services immediately.

Billing

Subscription & Billing

Terms related to paid plans and billing.

Free Trial

Available for new users. Cancel before trial ends to avoid charges.

Auto-Renewal

Subscriptions renew automatically unless cancelled before renewal date.

Cancel Anytime

Access continues through current billing period. No partial refunds.

Refunds

Generally non-refundable except where required by law.

Platform Terms

Platform-Specific Terms

Important information about Android, iOS, and cross-platform features.

Android

Requires Device Administrator and Accessibility Services permissions for full monitoring features.

iOS

Full monitoring requires Supervised Mode via Apple Configurator or MDM enrollment.

Cross-Platform

Data syncs across web, iOS, and Android. Sync frequency varies by network conditions.

Account Termination

By You: Delete your account anytime via settings. All data removed within 30 days.

By Us: We may terminate for Terms violations, unlawful use, or harmful activity.

Effect: Rights to use ChildPulse cease immediately upon termination.

Changes to Terms

We may modify these Terms at any time. For material changes, we provide at least 30 days' notice via email or in-app notification.

Continued use after changes constitutes acceptance. If you disagree, delete your account before changes take effect.

Key Reminders

Cancel anytime

No long-term commitment

Data exports

Available on request

Lawful use only

Parental monitoring only

Contact Us

Questions About These Terms?

If you have questions about these Terms of Service or need assistance with your account, please contact us.

For the complete Terms of Service document or region-specific requirements, please contact our support team.