We’re here to help
with setup, safety, and success
Quick guides, security notes, and real humans when you need them. ChildPulse is built for families first.
Help Center
Guides for setup, GPS tracking, device pairing, MDM installation, rules, and managing family routines.
Trust & Safety
How we handle encryption, location data privacy, and protection across all platforms and devices.
Policies
Privacy, terms, cookies, and compliance commitments for families and schools.
Priority support for families and schools
Email us for rollout help, safety questions, or feature feedback. We respond quickly during setup.
Frequently asked
Can I start without installing agents?
Yes. Set up your family and rules in the web dashboard first, then connect browser, Android, or desktop agents when ready.
How does GPS tracking work?
We use MDM (Mobile Device Management) on iOS and native location APIs on Android to provide real-time GPS tracking, location history, and geofencing alerts for child safety.
How does ChildPulse keep data private?
We encrypt data in transit and at rest (including location data), minimize what we store, and give parents full control over retention, exports, and deletion.
What is MDM and why does iOS need it?
MDM (Mobile Device Management) is Apple's official framework for parental controls. It enables GPS tracking, geofencing, and enhanced restrictions on iOS devices—the same technology used by schools and enterprise parental control apps.
What platforms ship next?
Android (with GPS tracking) is up next, followed by desktop native apps and iOS with MDM-powered GPS + Apple's Screen Time APIs.
Can adults use ChildPulse too?
Absolutely! ChildPulse includes deep work insights, productivity analytics, distraction tracking, and focus modes specifically designed for adult digital wellbeing.